Paddy Planet ("us", "we", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you do not agree with the terms, please do not access the site.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you place an order, such as:

• Personal Identification Information: Name, shipping address, email address, and telephone number.
• Payment Information: We do not store your credit/debit card details. All payments are processed through our secure third-party payment gateways (e.g., Razorpay, PayU), which are compliant with Indian regulations.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth and efficient experience. Specifically, we may use information collected about you to:

• Process and manage your orders, payments, and deliveries.
• Communicate with you regarding your order status via email, SMS, or WhatsApp.
• Comply with legal and regulatory requirements, including GST and FSSAI norms.
• Send you promotional materials, with your consent.

3. Disclosure of Your Information

We do not sell or trade your personal information. We may share information we have collected about you in certain situations:

• With Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing and delivery services.
• By Law: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: support@paddyplanet.com